for sales teams
Companies in the home service sector, including pest control, lawn care, solar, water delivery, and more rely on SalesExec to move the needle, capturing more ROI from sales leads.
ClickPoint has designed home service solutions that improve all areas of lead follow up, customer outreach, and lead prioritization, immediately impacting sales performance.
Inbound call routing, local presence and pre-recorder voicemail drops help call center agents and CSRs achieve higher contact rates leading to more appointments and sales.
The simplified sales screen allows call center agents to get more at-bats, enforces a high call volume culture, and reduces the need for manual lead prioritization.
CSRs will improve contact rates by 40-60% by calling into other states with a local number that shows up on caller ID. Call center agents can deliver pre-recorded voicemails with the click of a button, improving dialing efficiency.
Call center agents will connect with 60% more of their leads with Text SMS vs. email nurture. Create Text SMS templates for the whole team to use, with built-in compliance features.
With sales engagement features like guided selling it's easy for call center agents to make more calls, send send text messages, and connect with more of their prospects. With the help of lead prioritization, your team will be able to quickly respond to inbound calls, web leads, and direct mail response, ensuring leads are responded to in under 3 seconds.
Using SalesExec, Home Services Companies experienced the following benefits:
Call Center agents can have leads automatically prioritized, request a new lead, let the solution determine the best fit while providing an all-in-one dialing solution that works with any phone system.
Call center agents can set appointments for field salespeople, helping to schedule their day, and allowing field salespeople the flexibility to work their leads from any location.
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Call flows give your team the ability to attribute critical marketing performance metrics while ensuring all inbound call are instantly routed from omnichannel marketing campaigns like direct mail, print advertising, and digital advertising. Route calls to the appropriate branch location, call center, or field service salespeople, ensuring each call is answered by the right team or salesperson.
Create your own emails or use home service templates designed to increase open rates.
Call Center agents main responsibility is to set appointments for your field sales or service team, not learn new complex software solutions that are constantly being introduced as "The Next Big Thing". Imagine the benefits of your call center agents having one solution that manages inbound calls, outbound calls, texting, email, and lead prioritization. Now imagine your field sales team quickly accessing, updating, and calling their leads, allowing them to do what they do best; meeting with interested customers talking about their home servicing needs.
Fully integrated with the lead sources you love, like Home Advisor and others. Simply map your fields and flip a switch to start getting internet leads routed instantly to your loan officers.
Scoreboards will help your loan officers and teams see where they stand with calls, emails, applications today, this week, this month. Dashboards will help management pinpoint under performing lead sources while performance reports will show loan officer performance.
With a REST API that allows home service companies to tap into their lead data, the integration possibilities are endless.
SalesExec can easily integrate with best of breed solutions like internal applications, franchisee solutions, CRM software, third party lead sources, and Direct Mail.
Reduction in Lead Cost with automated multi-touch prospect follow up
Average Improvement in salesperson activity with guided selling and lead prioritization
Average increase in contacted leads with text sms vs. email
Contact rate improvement with local presence outbound dialing solution
Prioritize leads and guide call center salespeople to make the next call, text, email, or schedule the next appointment.
Communicate instantly with prospects and leads via a text sms communication center. Create text templates with compliance and opt-out features.
Convert more of your leads by automating email, delivered at critical stages of the customer journey.
Call center agents can call more leads with integrated click-to-dial, power dial, and preview dial with local presence. Purchase individual area codes and increase contact rates.
Create dynamic sales scripts for your call center agents to help team get off the ground fast without a ton of training.
Respond to new leads instantly with a notification and screen pop for phone calls, opened emails, text replies, and upcoming appointments.
Purchase local or toll free numbers and use them to capture and route calls from Google CPC campaigns, direct mail, billboards, or landing pages.
Real-time interactive sales scoreboards highlight team achievement and keep your team on track.
Help your field sales team manage leads from anywhere with mobile lead management for both Android and IOS.
If you combine all of these marketing and communications features, they will help your agents connect with more opportunities, with very little manual involvement. The results speak for themselves, enterprise companies like TruGreen, Terminix, and more trust ClickPoint to manage their leads, sales, and sales process to drive more revenue from every lead.
ClickPoint provides 24-hour chat support, extensive product documentation, and weekly training sessions.
